Terms of Service

Who can use Squire

You need to be at least 13 years old to use Squire. If you're younger than 13, please don't make an account. If we learn that someone under 13 has one, we'll close it and delete their information.

If you're under 18, a parent or guardian needs to agree to you using Squire and to these Terms. By signing up you confirm that they do. Parents and guardians: you're responsible for your child's use of Squire, and you can ask us to close their account at any time.

Some countries set a higher minimum age for online services. If yours does, you need to meet it.

You can't use Squire if we've closed your account before for breaking these Terms, or if the law where you live doesn't allow you to.

Your account

Give us a real email address, keep your password private and turn on two-factor sign-in if you can. You are responsible for what happens on your account.

Keep your details accurate. We treat what's done from your account, including purchases, as done by you.

Don't pretend to be someone else, sell or share your account, or make accounts to get around a ban.

Your username, and any custom invite link your server has, aren't yours to sell or transfer. We may change or take one back, for example if it impersonates someone or breaks these Terms.

Tell us straight away if you think someone else got into your account. If you lose access to your email address, we may not be able to give you your account back. Your direct messages are locked with keys on your devices, so if you sign out of every device and lose your recovery key, nobody can open older ones, including us.

Squire is still being built

Squire is new and changes often. Features may change, break or be removed, and we may reset data before a public launch. We'll tell you before a reset where we can. Keep your own copies of anything important.

The rules

Our Community Guidelines (joinsquire.gg/guidelines) are part of these Terms. They explain what isn't allowed on Squire and what happens if you break the rules. In short, when you use Squire, don't:

• Share or ask for sexual content involving anyone under 18, or anything that sexualises children. We have zero tolerance: we remove it, close the account and report it to the National Center for Missing & Exploited Children (NCMEC), which passes reports to the police in the country involved, and to the South African Police Service as South African law requires.
• Share sexual or violent content of someone without their consent, including fake or altered images of real people.
• Threaten, harass, bully or stalk people, or encourage others to.
• Attack people for their race, ethnicity, nationality, religion, gender, sexual orientation, disability or other protected traits, or promote violence or terrorism.
• Share someone's private information (home address, ID number, private photos) without their permission.
• Encourage self-harm or suicide.
• Break the law, or use Squire to sell or arrange illegal goods or services.
• Spam, scam, phish, or post links to malware.
• Share content you don't have the right to share, such as pirated films, games or music.
• Pretend to be Squire's team, a verified person or anyone else.
• Attack, overload or try to break into Squire, other accounts or our systems, or scrape data from Squire.
• Use bots or automation except through the tools we provide for them.

Server owners and moderators also set rules for their servers. Follow those too, as long as they don't conflict with these Terms.

Your content

What you post on Squire is yours. To run Squire, you give us permission to store, copy, show and send your content to the people you shared it with, in the places you shared it. This permission ends when you delete the content or your account, except for copies we must keep by law, and backups, which are deleted on a schedule.

You're responsible for what you post. Only post things you have the right to share.

Direct messages, including group DMs and the files sent in them, are end-to-end encrypted on your devices: we can't read them. If someone reports a direct message, the report includes the message they chose to report.

Messages and files in servers aren't end-to-end encrypted. That's on purpose: it lets server moderators, AutoMod and our team find and remove content that breaks these Terms or the law, so servers can't be used to hide illegal activity. They're still encrypted on the way to and from our servers, and in Squire only people who can see the channel can read them.

Public servers can be found in Discover and joined by anyone, so treat what you post in them as public.

Apps, bots and connections

Many apps and bots in Squire are made by other people. When you open one or let it sign you in, it gets what the permission screen lists, and its maker's own terms and privacy policy apply. We review apps before they're listed, but we aren't responsible for apps we didn't make. Report one that misbehaves.

Linking an account from another service (like Twitch, YouTube, Spotify or Steam) is up to you, and that service's own terms still apply to it.

Squire's software and brand

Squire's software, name, logo and design are owned by Jordan and Wexler (Pty) Ltd (registration number 2026/490910/07), and we use them under licence. Using Squire doesn't give you any ownership of them, or the right to use the Squire name or logo.

Don't copy, change, sell or reverse engineer Squire's software, except where the law allows it. Squire includes open-source software, which comes with its own licences.

If you send us ideas or feedback, we may use them freely, without owing you anything.

Copyright complaints

If something on Squire uses your work without permission, email support@rodega.com with a take-down notice. Include:

• your full name, address, phone number and email address
• the work you own (or act for), and the right you believe is being broken
• where it is on Squire (a link to the message, server or profile), and what you'd like us to do
• a statement that you believe in good faith the use is not allowed by you or the law
• a statement that the information in your notice is accurate, and your signature (typed is fine)

We'll act on valid notices quickly, usually by removing the content, and we may tell the person who posted it. Sending a notice you know is false can make you responsible for the harm it causes. We close the accounts of people who keep posting other people's work.

Servers and their owners

If you create or run a server, you decide its rules and who moderates it, and you are responsible for keeping it within these Terms. Use moderation tools fairly and never to harass people.

We may remove a server, or content in it, that breaks these Terms or the law.

Reports, moderation and closing accounts

You can report messages, profiles and people. We look at reports that come to us and may remove content, limit features, or suspend or close accounts that break these Terms. Where it's safe and lawful to, we'll tell you why.

If you think we got it wrong, email us at the address below and we'll take another look.

We may also act on content or accounts when the law requires it, and we may share information with the police or other authorities when the law requires it or to protect someone from serious harm.

Paid plans

Squire is free to use. Some extras cost money: the Squire + and Squire ++ plans, server boosts and Server Plus. Nothing here commits you to paying for anything, and you'll always see the price before you pay.

Rodega (Pty) Ltd, trading as Rodega Studios sells the plans. Payments are processed by Whop (Whop, Inc.), which takes the payment securely, adds tax where it applies and sends your receipt. Whop's own terms for buyers apply to the payment as well as these Terms.

• If you're under 18, you need a parent or guardian's permission to buy anything. They're responsible for what's bought on your account.
• Plans renew automatically every month or year, at the price you agreed to, until you cancel.
• Upgrading from Squire + to Squire ++: it starts straight away and you pay only the difference between the two for the rest of your current period. From your next renewal date you pay Squire ++'s price, and your Squire + ends.
• Gifts: you can buy Squire + or Squire ++ for a month or a year, for someone you share a server with (who hasn't blocked you), or as a gift link that the first person to claim it gets. It's one payment and it doesn't renew. They see that it's from you, and it ends by itself at the end of the month or year (for a link, counted from when it's claimed). Gifts start straight away and can't be refunded, so check who it's for before you pay. To keep gifts from being misused, your account needs to be a week old with a confirmed email, you can buy up to 3 gifts a day, and a gift link can be claimed 3 days after it's paid for.
• You can cancel any time in Settings, under Subscriptions. You keep what you paid for until the end of the period you've paid for, and you won't be charged again.
• If a payment doesn't go through, Whop tries again for a while. If it still fails, the plan ends and its perks stop.
• If we change a price, we'll tell you at least 30 days before it applies to you. It applies from your next renewal, and you can cancel before then.
• We may change what a plan includes as Squire grows. We won't take away the main things a plan gives during a period you've already paid for.
• Boosts are yours to put on any server you're in and to move. When you stop paying for some, the ones you placed most recently come off first.
• A server's perks follow its level. If it drops a level, it loses that level's perks, like the bigger uploads and better stream quality, and can't add more emoji, stickers or other things above its new level's limits. What it already added isn't deleted.
• Perks are for your own account. You can't resell them, and you can't buy them to get around a ban or a limit we've set.
• Squire plus, boosts and Server Plus only come from buying them in Squire, as a gift from Squire's team, or from a seller we've named as official. Getting them any other way, such as through stolen payment details, bought or shared accounts, a bug, or a chargeback for something you kept using, can get your account suspended or closed and the perks removed, without a refund.

Refunds are covered by our Refund policy at joinsquire.gg/refunds. If we close your account for breaking these Terms, we may end your plan without a refund for the rest of the period, unless the law says otherwise.

Collectables

Cards, decorations, profile effects and other collectables (and coins, if we offer them) let you use those items in Squire. They aren't money and have no cash value: you can't sell them, swap them for money or get money back for them, unless the law says otherwise. We may change or retire them, and they go with your account if it's closed.

Leaving Squire

You can delete your account at any time in Settings, under My account. When you do, we delete your account, your profile, and the messages and files you posted. If you own a server, hand it over or delete it first. See the Privacy Policy for what's kept and for how long.

We may close accounts that break these Terms, that are used to harm people, or that nobody has signed in to for 2 years (we'll email first).

Our responsibility to you

We work hard to keep Squire running, safe and private, but we provide it "as is". We can't promise it will always be available, free of mistakes, or that content won't be lost.

We aren't responsible for what other people post or do on Squire, or for other websites and services linked from it.

As far as the law allows, we aren't liable for indirect or consequential loss (like lost profits or lost data) from using Squire.

As far as the law allows, everything we could owe you for anything to do with Squire is limited to the greater of what you paid us in the 12 months before your claim, or US$100.

Nothing in these Terms limits rights you have under the Consumer Protection Act or other laws that can't be limited, or our responsibility for harm we cause on purpose or through gross negligence.

Your responsibility to us

If someone makes a claim against us because of what you posted, how you used Squire, or because you broke these Terms or the law, you agree to cover our resulting losses and reasonable legal costs, as far as the law allows. This covers Rodega (Pty) Ltd, trading as Rodega Studios and Jordan and Wexler (Pty) Ltd, and the people who work for them.

Emails from us

Having an account means we email you about it: sign-in and security messages, receipts, replies to things you asked us, and changes to these Terms, our Privacy Policy or Squire that affect you. You can't turn these off while you have an account.

We only send news about Squire if you ask for it: tick the box when you sign up, or turn it on in Settings → Notifications. You can turn it off there, or with the link in each email, any time.

Safety and security

If you or someone else is in danger, contact your local emergency services. Squire can't contact them for you.

Found a security problem in Squire? Email support@rodega.com and give us a chance to fix it before you tell anyone else.

You can't use Squire if you're in a country or region under United Nations, European Union or United States sanctions, or if you're on a sanctions list.

Changes to these Terms

If we change these Terms in a way that matters, we'll tell you in Squire before the change takes effect and ask you to agree again. If you don't agree, you can delete your account.

The law that applies

These Terms are governed by the laws of the Republic of South Africa. If there's a dispute, we'll try to sort it out with you directly first. This doesn't take away rights you have under the consumer laws where you live.

The fine print

• These Terms, the Privacy Policy and the Refund policy are the whole agreement between you and us about Squire.
• If a court decides part of these Terms can't be enforced, the rest still applies.
• If we don't act on a breach straight away, we can still act on it later.
• You can't transfer these Terms to someone else. We may transfer them to a company that takes over running Squire, and we'll tell you if that happens.
• Parts that by their nature should last after your account is closed, like what you owe us, the limits on our liability and your responsibility to us, keep applying.

Contact

Rodega (Pty) Ltd, trading as Rodega Studios (registration number 2026/495078/07), 2 Fouriesburg Street, Centurion, Gauteng, 0157, South Africa. Email: support@rodega.com.